Some of our customers have recently told us they’ve been a bit confused and even felt misled by another retailer using a similar name and brand to ours in NSW.
At Australian Piano Warehouse we always welcome healthy competition. We pride ourselves on offering the best value in Australia with warehouse direct prices, and if retailers competing against each other results in an even better deal for you the customer, we’re happy to compete with the best of them. In fact, we’ve based our entire business on doing just that, offering a bigger range, better advice, and lower prices than anyone in Australia with our innovative ‘direct to you’ warehouse business.
It’s how we’ve become Australia’s biggest and best piano retailer with so many happy customers. But it’s also worth noting, we’ve been in the musical instrument industry since 1962, and remain a family owned business doing our very best for each and every customer. Including being honest.
Opening a store with an almost identical name in an almost identical location has the potential to mislead customers, and goes against everything we aim to do at Australian Piano Warehouse. It’s not something we’d do ourselves, and it’s not something we want happening to our customers.
For the record, we remain the only authorised Yamaha Piano Retailer in Willoughby, have more than fifty years of experience in the musical instrument business, and carry the full range of Yamaha pianos, including everything from beginner uprights right through to premium hand made grand pianos.
By all means shop around, but if you want the range, service and value that’s made us Australia’s Number One Piano Retailer and don’t want to be misled, make sure you choose the name you can trust: the Australian Piano Warehouse.
